Front Desk & Participant Services Specialist (Reentry)

Sponsors Inc; Eugene (OR); On-site; USD 31,000 - 33,000; Part time

Benefits offered by this job

Work with an amazing team

Top 100 Non-profits to work for in OR

401(k) with company contributions

Public Student Loan Forgiveness (PSLF)

Job summary

Sponsors Inc. seeks a Participant Services Specialist (PSS) who serves as the first point of contact for participants and visitors. The role balances high-contact, fast-paced tasks with accurate record-keeping and financial transactions.

Responsibilities include reception, phone routing, data entry, admissions/exits, and preparation of OHCS reports, under the Finance Director. Prior admin and client-service experience is preferred in social services.

Qualifications

• 1+ year performing administrative support in a professional office
• 1+ year of direct client services in a social service setting preferred
• High school diploma or equivalent; higher education degree in a related field preferred

Responsibilities

• Greet and assist participants and visitors.
• Answer and route phone calls from the main line.
• Create and update records in the case management database.
• Complete admissions and exit forms.
• Process participant and organizational financial transactions.
• Coordinate mail distribution to participants and staff.
• Perform limited banking functions; reconcile participant accounts and cash drawer.
• Maintain organized and accurate participant files.
• Prepare and submit monthly and annual OHCS reports.
• Provide general administrative support under the Finance Director.

Skills

Communication skills

Interpersonal skills

Customer service

Analytical skills

Time management

Integrity

Teamwork

Microsoft Office

Cash handling

QuickBooks

Education

High school diploma

Related degree preferred

Tools

Microsoft Office

QuickBooks

Job description

Sponsors Inc. seeks a Participant Services Specialist (PSS) who serves as the first point of contact for participants and visitors. The role balances high-contact, fast-paced tasks with accurate record-keeping and financial transactions.

Responsibilities include reception, phone routing, data entry, admissions/exits, and preparation of OHCS reports, under the Finance Director. Prior admin and client-service experience is preferred in social services.