Front Desk & Administrative Services Specialist

State of Oregon; Salem, Northern (OR, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Mentorship and training

Excellent benefits and leave accruals

Pay equity and retirement benefits

Public service retirement (PERS)

Paid holidays and personal leave

Job summary

The Oregon Department of State Lands seeks a Customer Services Specialist to staff the front desk and perform clerical support for multiple program areas. You will serve as the first point of contact, handle calls, greet visitors, and assist with payments and mail routing.

The role emphasizes strong customer service, organization, and data entry skills, with in-office work five days a week. Bilingual Spanish is a plus but not required.

Qualifications

• Experience in reception in a natural resource environment is preferred.
• Ability to answer multi-line phone systems and greet visitors professionally.
• Experience handling mail, supplies, and basic document preparation.

Responsibilities

• Provide front desk reception and answer phones.
• Greet and assist walk-in customers and process payments.
• Schedule conference rooms and route mail for tenants.
• Maintain agency phone lists and interagency mail.
• Order and manage office supplies; assist with scanning prep.

Skills

Receptionist experience

Multi-line phone

Mail processing

Office supplies

Customer service

Detail oriented

Data entry

Office equipment

Multitasking

Spanish translation

Education

Office Technology training

General clerical experience

Tools

Scanner

Copier

Printer

FAX

Job description

The Oregon Department of State Lands seeks a Customer Services Specialist to staff the front desk and perform clerical support for multiple program areas. You will serve as the first point of contact, handle calls, greet visitors, and assist with payments and mail routing.

The role emphasizes strong customer service, organization, and data entry skills, with in-office work five days a week. Bilingual Spanish is a plus but not required.