Impactful Lease Coordinator - Affordable Housing (NYC)

Beam Living; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Parental leave

Adoption assistance

Fertility reimbursement

401(k) with company match

Life and AD&D insurance

ID theft protection

Tax planning assistance

Medical, dental and vision plans

Disability insurance

Commuter benefits

Mental health support (Ginger/Headline

Job summary

Beam Living in New York, NY seeks a Lease Coordinator for Affordable Housing to manage lease renewals and retain residents in deeply stabilized units. The role focuses on renewal processing, occupancy changes, and document coordination within the NYC portfolio.

You will collaborate with the director of Affordable Housing, handleWalk-ins, ensure paper work accuracy, and drive renewals while maintaining exceptional customer service and compliance with housing programs.

Qualifications

• 1 to 2 years of experience in property management, leasing, real estate administration or an office environment.
• Familiarity with local housing laws, rent-stabilized rules or subsidy processing.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Attention to detail and customer service mindset.

Responsibilities

• Generate and process affordable housing and deeply stabilized lease renewals.
• Scan and uploads executed lease renewals.
• Assist with incoming affordable housing and deeply stabilized walk-ins and inquires.
• Facilitates change of occupancy requests (i.e. adding/removing a resident).
• Work with the resident/legal/AR to acquire the appropriate paperwork and update systems of record.
• Processes late renewals and calculates applicable charge/credit adjustments.
• Conducts historical rent history/lease reviews.
• Monitors non-responsive renewals, conducts follow up phone calls/letters. Consults with department manager to initiate failure to renew cases.
• Identify processes, generate ideas, facilitate improvement by making recommendations for change within the department.

Skills

multitask

time management

organizational skills

communication

customer service mindset

analytical ability

problem solving

team collaboration

adaptability

Tools

Microsoft Office

Job description

Beam Living in New York, NY seeks a Lease Coordinator for Affordable Housing to manage lease renewals and retain residents in deeply stabilized units. The role focuses on renewal processing, occupancy changes, and document coordination within the NYC portfolio.

You will collaborate with the director of Affordable Housing, handleWalk-ins, ensure paper work accuracy, and drive renewals while maintaining exceptional customer service and compliance with housing programs.