Impactful Leasing Specialist – Affordable Housing

Related Affordable; Richmond (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan

Dental and vision options

Job summary

Related Affordable in Richmond, VA is seeking a Leasing Coordinator to support day-to-day leasing at an affordable housing community. You’ll handle inquiries, tours, qualify applicants, and prepare lease files in compliance with HUD, LIHTC, and HPD requirements.

The role emphasizes occupancy, resident engagement, and a positive leasing experience from first contact to move-in. The ideal candidate has 2+ years in leasing or related fields, superb customer service, and knowledge of rent

Qualifications

• 2+ years in leasing, marketing, hospitality, sales, or multifamily operations.
• Proficient in rent calculation methods (HPD/HUD).
• Current State Real Estate or Leasing License (or willingness to obtain).
• Excellent interpersonal and communication skills.
• Strong organization and ability to meet deadlines.

Responsibilities

• Generate and manage leasing traffic and waitlists through outreach, tours, and consistent follow-up to convert qualified prospects.
• Pre-qualify applicants, prepare accurate lease files, and complete all move-in, renewal, and recertification documentation in compliance with HUD, LIHTC, and HPD requirements.
• Conduct engaging property tours, open houses, and resident events that highlight community features and promote occupancy.
• Log and track all prospect applicant activity, applications, and conversions in the property management system, report on leasing performance and challenges.
• Deliver exceptional customer service and collaborate with management to develop ideas that improve marketing, retention, and occupancy results.
• Prepare qualified applicant files for seamless transition to the Occupancy Specialist for full review and move-in processing.
• Coordinate and host open houses, resident events, and marketing initiatives to generate qualified traffic.
• Conduct local outreach to build community relationships and attract new prospects.
• Identify market competition, pricing trends, and marketing opportunities to help maintain a competitive edge.
• Report on traffic numbers, applications, conversion ratios, occupancy, and leasing challenges to management.
• Provide exceptional customer service to residents and prospects to support retention and community satisfaction.
• Offer ideas and assist in implementing strategies to improve occupancy and leasing performance.
• Review and verify income, assets, and household composition to determine pre-eligibility of the affordable housing programs
• Maintain compliance with LIHTC and Section 8 program and adhere to all fair housing guidelines.
• Provide notary services as needed for official documentation.

Skills

Customer service

Organizational skills

Sales experience

Communication skills

Education

HS Diploma/GED

Bachelor’s degree preferred

Tools

RealPage

OneSite

Yardi

JD Edwards

Job description

Related Affordable in Richmond, VA is seeking a Leasing Coordinator to support day-to-day leasing at an affordable housing community. You’ll handle inquiries, tours, qualify applicants, and prepare lease files in compliance with HUD, LIHTC, and HPD requirements.

The role emphasizes occupancy, resident engagement, and a positive leasing experience from first contact to move-in. The ideal candidate has 2+ years in leasing or related fields, superb customer service, and knowledge of rent