Lease Renewal Specialist

The Quest Organization Inc; New York (NY); On-site; USD 60,000 - 95,000; Full time

Job summary

The Quest Organization is seeking a Lease Renewal Specialist in New York to oversee renewal and rent registration services within the Compliance Department. You will manage high-volume workflows across multiple clients and affordable housing tenants, ensuring full compliance with NYC rent stabilization, rent registration, and regulatory guidelines.

Key responsibilities include coordinating renewals, communicating with tenants, submitting rent registrations, and advising clients on permissible

Qualifications

• Excellent written and verbal English communication is required.
• Attention to detail and accuracy in high‑volume workflows.
• Strong organizational and time‑management skills to handle multiple clients and tenants.
• Solid understanding of New York rent stabilization and rent registration requirements.
• Analytical and problem‑solving abilities with a proactive mindset.
• Ability to prioritize tasks and delegate when appropriate.
• Passion for New York real estate and housing compliance.
• Proficiency in Office tools to manage dashboards and reporting.

Responsibilities

• Manage lease renewal processes for multiple clients and accurately track progress using internal dashboards and systems
• Ensure all renewal timelines are met in accordance with New York City regulatory guidelines
• Communicate daily with tenants to facilitate timely lease execution
• Assist subsidy recipients by providing required information for voucher and subsidy renewals
• Coordinate with housing assistance case managers and agencies, including NYCHA Section 8, HPD Section 8, and HRA
• Prepare and submit annual rent registrations through the ORRA system
• Advise clients on permissible rent increases under applicable regulations
• Respond to client and tenant inquiries regarding leases, renewals, and compliance processes
• Prepare rent‑stabilized leases and schedule lease signings using internal and external software platforms
• Coordinate with re‑rentals and vacancy teams to ensure alignment on unit status
• Communicate with landlord clients to deliver reports and obtain countersigned leases
• Perform additional duties as assigned to support compliance operations

Skills

English Communication

Attention to Detail

Time Management

Rent Stabilization

Analytical Thinking

Prioritization

Learning Agility

NYC Real Estate

Office Suite

Tools

Microsoft Office

Google Workspace

Job description

The Lease Renewal Specialist is responsible for overseeing lease renewal and rent registration services within the Compliance Department. This role manages high-volume workflows across multiple clients and affordable‑housing tenants, ensuring full compliance with New York City rent stabilization, rent registration, and regulatory guidelines.

Key Responsibilities

• Manage lease renewal processes for multiple clients and accurately track progress using internal dashboards and systems
• Ensure all renewal timelines are met in accordance with New York City regulatory guidelines
• Communicate daily with tenants to facilitate timely lease execution
• Assist subsidy recipients by providing required information for voucher and subsidy renewals
• Coordinate with housing assistance case managers and agencies, including NYCHA Section 8, HPD Section 8, and HRA
• Prepare and submit annual rent registrations through the ORRA system
• Advise clients on permissible rent increases under applicable regulations
• Respond to client and tenant inquiries regarding leases, renewals, and compliance processes
• Prepare rent‑stabilized leases and schedule lease signings using internal and external software platforms
• Coordinate with re‑rentals and vacancy teams to ensure alignment on unit status
• Communicate with landlord clients to deliver reports and obtain countersigned leases
• Perform additional duties as assigned to support compliance operations

Qualifications & Skills

• Excellent verbal and written English communication skills
• Exceptional attention to detail and accuracy
• Strong organizational and time‑management skills with the ability to manage complex, high‑volume workflows
• Solid understanding of NewYork rent stabilization and rent registration requirements
• Strong analytical and problem‑solving abilities
• Ability to prioritize tasks and delegate when appropriate
• Learning agility, resourcefulness, and a results‑driven mindset
• Passion for NewYork real estate and housing compliance
• Proficiency in Microsoft Office and Google Workspace