Impactful Inside Sales Counselor - Family Services

Carriage Services; Fairfax (VA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Carriage Services is hiring a Family Service Counselor in Fairfax, VA. This inside sales role handles leads from walk-ins and inbound calls, guides families through funeral selections, and participates in services to build relationships.

Role emphasizes honesty, integrity, and quality, with top counselors earning six-figure incomes through commission/bonus structures. Location is Fairfax Memorial Park, with full-time hours and benefits.

Qualifications

• Experience in inside sales or consultative selling is preferred.
• Ability to build relationships with client families and cemetery staff.
• Must be able to obtain any required state insurance license.

Responsibilities

• Establishes professional relationships with client families to meet needs.
• Represents the company in a caring, professional manner.
• Provides tours and guides families to cemetery locations.
• Attends services and visitations to develop referrals and satisfaction.
• Completes paperwork and ensures compliance with policies and regulations.

Skills

Inside sales

Lead follow-up

Customer service

Relationship building

Education

High school diploma or equivalent

Some college preferred

Tools

CRM software

Job description

Carriage Services is hiring a Family Service Counselor in Fairfax, VA. This inside sales role handles leads from walk-ins and inbound calls, guides families through funeral selections, and participates in services to build relationships.

Role emphasizes honesty, integrity, and quality, with top counselors earning six-figure incomes through commission/bonus structures. Location is Fairfax Memorial Park, with full-time hours and benefits.