Compassionate Inside Sales Counselor - Family Services

carriageservices; Camarillo (CA); On-site; USD 120,000 - 350,000; Full time

Benefits offered by this job

Paid training

Training bonus

Top performer trip

Flexible schedule

Benefits package

Job summary

Carriage Services is hiring a Family Service Counselor to guide families through pre-need and at-need planning, ensuring dignified arrangements with empathy and integrity.

You’ll educate families, meet with clients with a licensed funeral director, and manage your sales pipeline while building community relations. Competitive commissions, strong brand support, and ongoing training are offered in a full-time on-site role.

Qualifications

• Compassionate, patient and service-minded
• Closer mindset—self-starter, prospecting, and teamwork
• Coachable, goal-oriented, and motivated by mission and results
• Strong communicator with the ability to guide families through sensitive decisions

Responsibilities

• Educate families about pre-planning funeral and cemetery arrangements
• Meet with at-need families with a licensed funeral director to assist with services and selections
• Conduct follow-up calls, outreach, and relationship building in the community
• Maintain accurate records and manage your sales pipeline
• Represent the funeral home and cemetery with empathy, integrity, and service excellence

Skills

Compassionate service

Closer mindset

Coachable

Strong communicator

Independent work

CRM data management

Job description

Carriage Services is hiring a Family Service Counselor to guide families through pre-need and at-need planning, ensuring dignified arrangements with empathy and integrity.

You’ll educate families, meet with clients with a licensed funeral director, and manage your sales pipeline while building community relations. Competitive commissions, strong brand support, and ongoing training are offered in a full-time on-site role.