Family Service Counselor – Inside Sales (Flexible Hours)

Carriage Services; Rockwall (TX); On-site; USD 60,000 - 200,000; Full time

Benefits offered by this job

Benefits package (medical, dental, vis

401k with match

PTO

Leads provided

Job summary

Carriage Services in Texas seeks a Family Service Counselor - Inside Sales Representative to guide families through final arrangements, offering pre-need and at-need options with commission-based earnings and strong earning potential. Location: Rest Haven Memorial Park; Job-Type: Full-Time.

You will educate families, meet with clients, manage follow-up, and build community relationships while working with Funeral Directors and leadership to provide compassionate service.

Qualifications

• Compassionate, patient and service-minded.
• Coachable, goal-oriented, and motivated by both mission and results.
• Strong communicator with the ability to guide families through sensitive decisions.

Responsibilities

• Educate families about the benefits of pre-planning funeral and cemetery arrangements.
• Meet with at-need families (partnering with a licensed funeral director) to assist with service and cemetery selections.
• Conduct follow-up calls, outreach, and relationship building within the community.
• Maintain accurate records and manage your sales pipeline.
• Represent the funeral home and cemetery with empathy, integrity, and professionalism.

Skills

Communication

Empathy

Sales

Organizational skills

Driver's license

Bilingual

Job description

Carriage Services in Texas seeks a Family Service Counselor - Inside Sales Representative to guide families through final arrangements, offering pre-need and at-need options with commission-based earnings and strong earning potential. Location: Rest Haven Memorial Park; Job-Type: Full-Time.

You will educate families, meet with clients, manage follow-up, and build community relationships while working with Funeral Directors and leadership to provide compassionate service.