Impactful Inside Sales Counselor – Family Services

Carriage Services; Panama City (FL); On-site; USD 40,000 - 75,000; Full time

Job summary

Carriage Services in New Orleans, LA is seeking a Family Service Counselor - Inside Sales Representative to convert leads from walk-ins and inbound calls. You will assist families with funeral selections, attend services, and build relationships with client families.

The role emphasizes honesty, integrity, and quality, with top performers earning six-figure incomes. A high school diploma is required; some college is preferred and an insurance license may be needed by law.

Qualifications

• High school diploma or equivalent; some college preferred.
• Proven success in inside and outside sales strongly preferred.
• Possession or ability to obtain an insurance license as required by law.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Establishes professional relationships with client families to meet their needs.
• Represents the company in a professional and caring manner.
• Provides cemetery tours and guides families visiting locations.
• Attends services and visitations to foster referrals and relationships.
• Completes required paperwork with compliant interment verification and checks.
• Develops new prospects and community contacts.
• Makes presentations at the business location, client homes, and events highlightingmerchandise and services.
• Maintains proactive communication with funeral homes and team members for smooth service.
• Participates in location and company training; reports progress to Sales Manager.
• Schedules aftercare appointments to ensure satisfaction and obtain referrals.
• Identifies and remedies hazards at location and on grounds.

Skills

Inside sales

Outside sales

Valid driver's license

Insurance license

Education

High school diploma or equivalent

Some college or college degree preferred

Job description

Carriage Services in New Orleans, LA is seeking a Family Service Counselor - Inside Sales Representative to convert leads from walk-ins and inbound calls. You will assist families with funeral selections, attend services, and build relationships with client families.

The role emphasizes honesty, integrity, and quality, with top performers earning six-figure incomes. A high school diploma is required; some college is preferred and an insurance license may be needed by law.