Impactful HOA & Condo Portfolio Manager

Associa; United States; On-site; USD 75,000 - 80,000; Full time

Job summary

Legum and Norman, an Associa company, is hiring a Portfolio Association Manager to oversee a portfolio of assigned HOA and condominium communities in Anne Arundel, PG, and Howard counties. Travel to the Falls Church, VA office three times weekly is required.

The Portfolio Association Manager handles daily operations, including administration, budgets, code compliance, maintenance, and capital projects, coordinating with homeowners, boards, vendors, and onsite staff.

Qualifications

• 2+ years of experience in community association or residential management.
• Professional communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Customer service minded, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail, takes ownership and initiative, self-directed, and strong follow-up skills.

Responsibilities

• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Process invoices for billing.
• Other projects as assigned.

Skills

Customer service

Communication skills

Time management

Conflict resolution

Education

High school diploma or GED

Job description

Legum and Norman, an Associa company, is hiring a Portfolio Association Manager to oversee a portfolio of assigned HOA and condominium communities in Anne Arundel, PG, and Howard counties. Travel to the Falls Church, VA office three times weekly is required.

The Portfolio Association Manager handles daily operations, including administration, budgets, code compliance, maintenance, and capital projects, coordinating with homeowners, boards, vendors, and onsite staff.