Portfolio Association Manager

Associa; United States; On-site; USD 75,000 - 80,000; Full time

Job summary

Legum and Norman, an Associa company, is hiring a Portfolio Association Manager to oversee a portfolio of assigned HOA and condominium communities in Anne Arundel, PG, and Howard counties. Travel to the Falls Church, VA office three times weekly is required.

The Portfolio Association Manager handles daily operations, including administration, budgets, code compliance, maintenance, and capital projects, coordinating with homeowners, boards, vendors, and onsite staff.

Qualifications

• 2+ years of experience in community association or residential management.
• Professional communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Customer service minded, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail, takes ownership and initiative, self-directed, and strong follow-up skills.

Responsibilities

• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Process invoices for billing.
• Other projects as assigned.

Skills

Customer service

Communication skills

Time management

Conflict resolution

Education

High school diploma or GED

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Legum and Norman, an Associa company, is hiring a Portfolio Association Manager to oversee a portfolio of assigned HOA and condominium communities in the Anne Arundel, PG, and Howardcounties. Traveling to the corporate office in Falls Church, VA three times a week is required.

The Portfolio Association Manager oversees an assigned portfolio of single family and condominium communities to ensure the communities are well cared for. The Portfolio Association Manager manages the daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Portfolio Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily responsibilities:

• Research and respond to inquires by phone, email, and in-person.
• Conduct community walk throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Process invoices for billing.
• Other projects as assigned.

Annual salary: $75K-$80K.

Requirements

• High school diploma or GED equivalent and valid driver's license are required.
• 2+ years of experience in community association or residential management.
• Professional communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Customer service minded, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail, takes ownership and initiative, self-directed, and strong follow-up skills.

#LI-PK1

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.