Portfolio Community Manager

Associa; Ashburn (VA); On-site; USD 80,000 - 90,000; Full time

Job summary

Associa's Legum and Norman in Falls Church seeks a Portfolio Community Manager to oversee HOA/condo communities in the Ashburn, VA area. You will manage daily operations, budgets, and vendor contracts, collaborating with boards, residents, and staff.

This role requires strong communication, financial acumen, and a proactive, team-oriented approach. You will work three days a week in the Falls Church office and collaborate with onsite staff.

Qualifications

• 3+ years of Community Association management experience.
• Strong communication skills (written and spoken) and conflict resolution knowledge.
• Collaborative, team-oriented mindset with proactive outreach.
• Project management, time management, and prioritization abilities.
• Financial acumen and budgeting experience.

Responsibilities

• Oversee daily HOA/condo portfolio operations and vendor coordination.
• Manage budgets, financials, delinquencies, and operating expenses.
• Coordinate board meetings (monthly/quarterly/annual) and architectural reviews.
• Communicate with homeowners, board members, vendors, and staff.
• Source vendors, oversee contracts, and ensure compliance and safety.
• Hire, train, and supervise onsite staff; lead special projects.

Skills

Proactive communication

Written & spoken communication

Collaborative

Self-motivated

Detail oriented

Team player

Project management

Time management

Prioritization

Financial acumen

Education

Bachelor's degree preferred

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Legum and Norman, an Associa company, is hiring a Portfolio Community Manager to oversee a portfolio of HOA and condominium community associations in the Ashburn, VA area. The Portfolio Community Manager oversees daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Community Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily Responsibilities

• Work in the corporate office in Falls Church 3 days a week.
• Research and respond to inquires by phone, email, and in-person.
• Source maintenance vendors, submit RFPs, negotiate vendor contracts, schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets, operating expenses, and delinquencies.
• Create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Visit community sites to conduct community inspections and meet with staff.
• Meet and greet homeowners, members of the board of directors, contractors, and vendors.
• Hire and train staff.
• Other projects as assigned.

Annual salary: $80K -$90K.

Requirements

• High school diploma or GED equivalent is required. Bachelors Degree Preferred.
• 3+ years of Community Association management experience.
• Proactive communication style with excellent communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Collaborative and team oriented.
• Understands the relationship among the Board of Directors, Homeowners, and Community Managers.
• Self-motivated, proactive, detail oriented and a team player.
• Project management, time management, and time critical prioritization skills are required.
• Financial accumen.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.