Impactful Healthcare Administrative Assistant

Beth Israel Lahey Health; Burlington (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support professional to assist the department and interact with patients, families and providers in a busy health care setting. You will answer calls, manage scheduling, and handle records and referrals with accuracy and confidentiality.

The role emphasizes clerical duties, data entry, and delivering respectful customer service to support smooth operations and quality patient care. A High School diploma or GED is required.

Qualifications

• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).
• Strong organizational and communication skills and ability to handle sensitive information.

Responsibilities

• Answers and screens telephone calls, takes messages, directs calls, greets patients and visitors, and provides information within scope.
• Types and prepares correspondence and documents; proofs for grammar and punctuation; drafts routine correspondence.
• Schedules appointments and maintains calendars; assists in preparation for events; processes related materials.

Skills

computer systems and MS Office

outlook

Education

High School diploma or GED

Job description

Beth Israel Lahey Health is seeking an administrative support professional to assist the department and interact with patients, families and providers in a busy health care setting. You will answer calls, manage scheduling, and handle records and referrals with accuracy and confidentiality.

The role emphasizes clerical duties, data entry, and delivering respectful customer service to support smooth operations and quality patient care. A High School diploma or GED is required.