Patient Care Administrative Specialist

Beth Israel Lahey Health; Winchester (MA); On-site; USD 27,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support professional to assist a busy patient care unit. You will help maintain accurate electronic medical records, field inquiries from patients and families, and support throughput and unit flow.

The role involves coordinating with nursing and clinical staff and handling administrative tasks to support the care team. The position requires a High School Diploma and at least one year of related experience.

Qualifications

• High School Diploma or equivalent required.
• At least one year of administrative support experience preferred.
• Experience with electronic medical records and unit coordination is a plus.
• Strong communication and organizational skills are required.

Responsibilities

• Provide administrative support to the unit to allow clinical staff to focus on patient care.
• Answer unit telephone, direct calls, take messages and relay information promptly.
• Greet patients and visitors, assist with forms and direct inquiries for efficient unit flow.
• Process orders in EMR and paper formats, monitor for stat or urgent issues.
• Prepare patient charts and ensure complete, accurate medical records.
• Coordinate appointments, tests, transport, and ancillary services as needed.
• Assist with discharge documentation and chart disassembly per HIM standards.
• Support nurse manager with data entry, typing, minutes, and mail triage.
• Maintain supply inventory and ensure equipment functioning for unit efficiency.

Skills

Administrative support

Telephone etiquette

Data entry

Medical records management

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Beth Israel Lahey Health is seeking an administrative support professional to assist a busy patient care unit. You will help maintain accurate electronic medical records, field inquiries from patients and families, and support throughput and unit flow.

The role involves coordinating with nursing and clinical staff and handling administrative tasks to support the care team. The position requires a High School Diploma and at least one year of related experience.