Impactful Eligibility Specialist: Public Assistance

Guidesoft, Inc.; Gary (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

On-site role

Job summary

Knowledge Services is seeking an Eligibility Specialist in Gary, Indiana to assist Indiana residents with public assistance applications for TANF, SNAP and Medicaid. You will gather data, verify information, obtain release forms, and explain program rules.

The role uses state systems to determine eligibility and requires accurate data entry and timely client communication. Knowledge Services offers a wage of $18.00/hr, a 37.5 hour work week, paid time off and benefits, with Monday–Friday, 8:00

Qualifications

• Bachelor or Associate degree preferred in Counseling or Social Services.
• 2 years’ experience in a social service environment is desirable.
• Solid customer service background with professional demeanor.
• Strong written and verbal communication; good math and organizational skills.

Responsibilities

• Gather data for TANF, SNAP and Medicaid applications via in person or phone.
• Verify information for state policies and release forms when needed.
• Obtain medical records and verify income/assets as required.
• Review program requirements with clients and use state systems to determine eligibility.
• Enter data into state databases and respond to inquiries by phone or email.

Skills

Data gathering

Organized

Written communication

Verbal communication

Customer service

Independent worker

Case management experience

Self-starter

Education

Bachelor's or Associate in Counseling or Social Services

HS diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services is seeking an Eligibility Specialist in Gary, Indiana to assist Indiana residents with public assistance applications for TANF, SNAP and Medicaid. You will gather data, verify information, obtain release forms, and explain program rules.

The role uses state systems to determine eligibility and requires accurate data entry and timely client communication. Knowledge Services offers a wage of $18.00/hr, a 37.5 hour work week, paid time off and benefits, with Monday–Friday, 8:00