Impactful Eligibility Specialist for Public Assistance

Knowledge Services; Rushville (IN); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Benefits

37.5 hour work week

Descripción de la vacante

Knowledge Services in Rushville, IN seeks an Eligibility Specialist to assist Indiana residents with public assistance applications, including TANF, SNAP, and Medicaid.

You will verify information, collect documents, and input data into state systems while helping clients understand program requirements. A supportive training program is provided and the role offers a stable 37.5 hour work week.

Formación

• Bachelor or Associate degree in Counseling or Social Services preferred; HS diploma or GED required.
• 2 years' experience in a social service environment, state or local government desired.
• Strong written and verbal skills.
• Solid computer skills, Microsoft Office proficiency.
• Independent worker who is reliable and dependable.
• Previous Case Manager or Eligibility Specialist experience encouraged to apply.
• Excellent customer service demeanor.
• Knowledge of TANF, SNAP, Medicaid policies.

Responsabilidades

• Gather data for all relevant assistance programs face-to-face or via phone with clients.
• Verify information meets state policies and requirements.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other financial/legal documents.
• Explain regulations and program requirements to clients.
• Use automated system to determine eligibility for state programs.
• Enter data into state database and respond to inquiries.

Conocimientos

Case management

Strong written & verbal skills

Customer service

Independent worker

Attention to detail

2 years social service experience

Basic math skills

Microsoft Office

Educación

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Knowledge Services in Rushville, IN seeks an Eligibility Specialist to assist Indiana residents with public assistance applications, including TANF, SNAP, and Medicaid.

You will verify information, collect documents, and input data into state systems while helping clients understand program requirements. A supportive training program is provided and the role offers a stable 37.5 hour work week.