Impactful Benefit Programs Specialist II

Virginia Department of Social Services; Florida; On-site; USD 42,000 - 62,000; Full time

Job summary

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires assessing social factors, interpreting policies, and exercising independent judgment on complex cases within established guidelines.

Responsibilities include interviewing clients, explaining programs, processing applications, monitoring changes, and coordinating referrals.

Qualifications

• Experience with eligibility determination processes and public assistance programs.
• Ability to interpret policies and apply rules to individual cases.
• Strong data collection, verification, and reporting skills.

Responsibilities

• Interview applicants for assistance and re-determines continuing eligibility.
• Explain benefit programs and determine need for assistance.
• Process applications for financial assistance and determine eligibility using automated and manual methods.
• Monitor case changes and adjust benefits within guidelines.
• Maintain client records and referrals to other services.

Skills

Interviewing techniques

Communication skills

Mathematical calculations

Education

Bachelor's degree

Job description

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires assessing social factors, interpreting policies, and exercising independent judgment on complex cases within established guidelines.

Responsibilities include interviewing clients, explaining programs, processing applications, monitoring changes, and coordinating referrals.