Benefit Programs Specialist II: Eligibility & Impact

Virginia Department of Social Services; Charlotte Court House (VA); In loco; USD 52.000 - 72.000; Tempo pieno

Descrizione del lavoro

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determin e eligibility for financial assistance, food stamps, medical assistance, and other social services. The role operates within established policies while applying independent judgment on complex cases.

Responsibilities include interviewing clients, explaining programs, processing applications, and maintaining case records; referrals to Social Workers may be required in comprehensive

Competenze

• Knowledge of public service practices and social services guidelines.
• Ability to determine or re-determine eligibility for benefits.
• Analytical thinking for evaluating client information and data.

Mansioni

• Interviews applicants for assistance and re-determines eligibility.
• Explains benefit programs and determines need for assistance.
• Processes applications for financial assistance and determines eligibility.
• Monitors cases for changes and updates benefits within guidelines.
• Evaluates employability status and discusses program availability.
• Prepares reports and maintains client records.
• Identifies fraud and makes appropriate referrals; verifies data.
• Provides information about other agencies and services as needed.

Conoscenze

Interviewing

Communication

Data analysis

Mathematical computation

Public service ethics

Strumenti

Automated systems

Office software

Descrizione del lavoro

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determin e eligibility for financial assistance, food stamps, medical assistance, and other social services. The role operates within established policies while applying independent judgment on complex cases.

Responsibilities include interviewing clients, explaining programs, processing applications, and maintaining case records; referrals to Social Workers may be required in comprehensive