Eligibility & Benefits Programs Specialist II

Virginia AG; Waynesboro (VA); Presencial; USD 42.000 - 44.000; Jornada completa

Descripción de la vacante

Virginia AG is seeking a Benefit Programs Specialist II to determine and re‑determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other social services. You will interview individuals, verify information, and apply regulations with independent judgment in accordance with policies and guidelines.

The role supports emergency shelter services when required and reports to the Benefit Programs Supervisor or Assistant Director of Benefits.

Formación

• Minimum of a high school diploma, supplemented by additional education and experience in benefit programs.
• Familiarity with State, Local, and Federal regulations governing social services eligibility.
• Ability to use data collection, verification, and investigative inquiry.

Responsabilidades

• Conduct interviews with individuals and families seeking assistance.
• Gather and verify required information and reassess client circumstances.
• Determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other programs.
• Explain available benefit programs and make appropriate referrals; assist in emergency shelter services when mandated.

Conocimientos

Communication skills

Interviewing

Data collection & verification

Mathematical computations

Confidentiality & ethics

Analytical thinking

Educación

High school diploma

Benefit programs education/experience

Herramientas

PC & agency software

Descripción del empleo

Virginia AG is seeking a Benefit Programs Specialist II to determine and re‑determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other social services. You will interview individuals, verify information, and apply regulations with independent judgment in accordance with policies and guidelines.

The role supports emergency shelter services when required and reports to the Benefit Programs Supervisor or Assistant Director of Benefits.