Impactful Benefit Programs Specialist II

Commonwealth of VA Careers; Bristol (VA); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Commonwealth of Virginia Careers seeks a Benefit Programs Specialist II to manage eligibility determinations for financial assistance, food stamps, medical aid and related social services. The role requires independent judgment on complex cases, with supervision sought for unusual situations.

Responsibilities include interviewing applicants, explaining programs, processing applications, and monitoring case changes.

Formación

• Experience determining eligibility for financial assistance and social services.
• Ability to interview and collect information for re-determination of eligibility.
• Knowledge of federal, state, and local Social Services guidelines and policies.
• Strong mathematical ability for calculations and data analysis.

Responsabilidades

• Interviews individuals for assistance and re-determines ongoing eligibility.
• Explains benefit programs and determines need for assistance.
• Processes applications for financial assistance and determines eligibility using automated and manual methods.
• Monitors cases for changes and adjusts benefit levels within guidelines.
• Evaluates employability status and explores potential income sources.
• Prepares reports and maintains client records; refers clients to service workers as needed.

Conocimientos

Interviewing

Oral and written communication

Office software

Herramientas

Automated case management systems

Descripción del empleo

Commonwealth of Virginia Careers seeks a Benefit Programs Specialist II to manage eligibility determinations for financial assistance, food stamps, medical aid and related social services. The role requires independent judgment on complex cases, with supervision sought for unusual situations.

Responsibilities include interviewing applicants, explaining programs, processing applications, and monitoring case changes.