Benefit Programs Specialist II - Eligibility & Impact

Commonwealth of VA Careers; Virginia; On-site; USD 39,000 - 48,000; Full time

Job summary

Commonwealth of VA Careers is seeking a Benefit Programs Specialist I to train under close supervision, learning to determine eligibility for a range of social services programs. Upon successful completion of the training, a redefinition to Benefit Programs Specialist II with a higher salary is possible according to the department’s plan.

The role emphasizes accurate data collection, guideline-based decisions, and customer service while navigating federal, state, and local policies.

Qualifications

• High school diploma with additional training or related work experience.
• Ability to communicate effectively, both orally and in writing.
• Skill in operating a personal computer and agency software.

Responsibilities

• Conducts interviews to determine eligibility for assistance and re-determines continuing eligibility.
• Explains temporary assistance programs and determines need for assistance.
• Processes applications for financial assistance and diversion; explains client responsibilities and program availability.
• Evaluates data for consistency and completeness and substantiates accuracy.
• Calculates assistance plans.
• Evaluates social factors such as education, work experience, and levels of functioning.
• Assesses employability and explores income sources.

Skills

PC skills

Education

High school diploma with training

Job description

Commonwealth of VA Careers is seeking a Benefit Programs Specialist I to train under close supervision, learning to determine eligibility for a range of social services programs. Upon successful completion of the training, a redefinition to Benefit Programs Specialist II with a higher salary is possible according to the department’s plan.

The role emphasizes accurate data collection, guideline-based decisions, and customer service while navigating federal, state, and local policies.