Immigration Case Processing Lead

Bering Straits Native Corporation; El Paso (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Bering Straits Native Corporation in El Paso, TX is seeking a Case Management Processing Supervisor to lead daily immigration case processing operations and supervise Case Processing Specialists.

Responsibilities include staffing planning, quality reviews, docket tracking, training staff, and coordinating with federal agency personnel to ensure timely, accurate processing under contract requirements.

Qualifications

• Associate or Bachelor’s degree required or equivalent.
• Minimum three years of immigration case processing or related experience.
• Minimum one year in supervisory or team-lead role.

Responsibilities

• Supervise daily case processing operations and assigned specialists.
• Plan staffing coverage, assignments, and surge support.
• Oversee case preparation, docket tracking, data entry, and records maintenance.
• Conduct quality reviews of case files and system entries; correct errors.

Skills

Staff supervision

Case processing

Quality review

Training employees

Time management

Education

Associate or Bachelor’s degree

Tools

Microsoft 365

Recordkeeping systems

Job description

Bering Straits Native Corporation in El Paso, TX is seeking a Case Management Processing Supervisor to lead daily immigration case processing operations and supervise Case Processing Specialists.

Responsibilities include staffing planning, quality reviews, docket tracking, training staff, and coordinating with federal agency personnel to ensure timely, accurate processing under contract requirements.