Immigration Case Processing Lead

GEO Corrections & Detentions; Aurora (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Group is seeking a Case Processing Specialist Supervisor to guide case processing, immigration records management, and document preparation for ICE personnel. You will supervise staff, ensure accuracy, and coordinate with EOIR/USCIS, with emphasis on compliance and timely action.

The role requires coordinating interviews, scheduling, and ensuring proper docket management; familiarity with A-files and ICE systems is essential for success.

Qualifications

• Associate's degree from an accredited institution or one year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor's degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Must be able to disseminate verbal instructions or training clearly and in a manner that is understood by the intended audience.
• Must be able to write memorandums and reports in a clear, concise, and accurate manner.
• Ability to interpret complex written and oral communication, documents, and instructions.
• Ability to make and implement decisions without assistance.
• Ability to give instructions and have them conducted.
• Proficient with general PC application software products (Microsoft Office suite).
• Must be at least twenty-one (21) years of age or older.
• Must be a United States Citizen.

Responsibilities

• Lead the Case Processing Specialist in processing cases and performing all peripheral activities, immigration records management, and document preparation.
• Assist the preparation, review and management of case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Ensure case processing staff maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.

Skills

Verbal communication

Written communication

Education

Associate's degree

Bachelor's degree (preferred) in related discipline

Tools

Microsoft Office

Job description

GEO Group is seeking a Case Processing Specialist Supervisor to guide case processing, immigration records management, and document preparation for ICE personnel. You will supervise staff, ensure accuracy, and coordinate with EOIR/USCIS, with emphasis on compliance and timely action.

The role requires coordinating interviews, scheduling, and ensuring proper docket management; familiarity with A-files and ICE systems is essential for success.