Imaging Scheduler – Patient Care & Pre-Registration

Vail Health Hospital; Eagle (ID); Remote; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive wages

Housing programs

Parental leave

Tuition assistance

Job summary

Vail Health Hospital in Idaho is seeking a scheduling professional to manage outpatient imaging and cardiopulmonary procedures. You will coordinate with clinicians, front desk staff, and patients to ensure accurate order entry and timely appointments.

Responsibilities include handling calls, creating Pre-Registration accounts, and verifying demographics and insurance. Strong English skills, computer literacy, and a commitment to HIPAA are essential for success in this role.

Qualifications

• Previous admitting or clerical experience preferred
• Working knowledge of medical terminology preferred
• Must possess English language skills (reading/writing/speaking).

Responsibilities

• Accurate and timely scheduling of Outpatient Imaging and Cardiopulmonary procedures. Considers preparation instructions, provider request and patient preferences when selecting location date and time for the appointment. Follows Scheduling and Insurance Guidelines.
• Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately.
• Obtains complete orders prior to scheduling. Works closely with clinic staff, providers and technologists to ensure demographic and insurance information is up to date, orders are accurate and diagnosis codes support medical necessity.
• Creates complete and accurate Pre-Registration accounts for all scheduled appointments.
• Uses scheduling request lists to make outgoing calls to patients as orders come in. Documents contact attempts and selects appropriate dates for follow up calls. Enters clear comments for tracking and communication with staff and providers. Follows reminder call procedures.
• Provides patients with complete preparation instructions, education, directions, and check in times. Addresses or redirects patient questions appropriately.
• Responsible for coordinating with other staff members and schedulers when out of the office to ensure scheduling activity continues seamlessly.
• Demonstrates excellent communication skills and phone etiquette. Interacts with external and internal parties with respect, courtesy, and sensitivity.
• Role models principles of a Just Culture and Organizational Values.
• Perform other duties as assigned. Must be HIPAA compliant.

Skills

Admitting experience

Clerical skills

Medical terminology

English proficiency

Tools

Office software

Typing

Online forms

Job description

Vail Health Hospital in Idaho is seeking a scheduling professional to manage outpatient imaging and cardiopulmonary procedures. You will coordinate with clinicians, front desk staff, and patients to ensure accurate order entry and timely appointments.

Responsibilities include handling calls, creating Pre-Registration accounts, and verifying demographics and insurance. Strong English skills, computer literacy, and a commitment to HIPAA are essential for success in this role.