Imaging & Mail Operations Specialist (Contract)

Aleron; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Acara Solutions in Buffalo, NY is seeking a Corporate Services Document Support Specialist/Technician on a contract basis for 6 months. You will support both corporate and regional offices with image scanning, indexing, and workflow tasks using ImageRight and WINS.

The role requires 2+ years in customer service, proficiency with Microsoft Office and document management systems. You'll also back up mail room operations, produce weekly reports, and assist with OFAC screening and other

Qualifications

• 2+ years of customer service experience.
• 2+ years of experience with Microsoft Office.
• 2+ years of experience with document management and scanning systems, including ImageRight.

Responsibilities

• Scan, index, and route ImageRight and WINS tasks daily.
• Produce and distribute weekly ImageRight productivity reports.
• Backup mail room operations for incoming/outgoing mail.
• Handle outsourcing document verification and approvals.
• Prepare mandated OFAC reporting when required.
• Answer and route incoming calls and maintain directories.
• Review and reconcile monthly invoices from external vendors.
• Perform additional duties as assigned.

Skills

Customer service

Microsoft Office

Document management

Education

High School Diploma or GED

Tools

ImageRight

Job description

Acara Solutions in Buffalo, NY is seeking a Corporate Services Document Support Specialist/Technician on a contract basis for 6 months. You will support both corporate and regional offices with image scanning, indexing, and workflow tasks using ImageRight and WINS.

The role requires 2+ years in customer service, proficiency with Microsoft Office and document management systems. You'll also back up mail room operations, produce weekly reports, and assist with OFAC screening and other