Claims Support Specialist (Administrative & Imaging)

Greater-Ny-Insurance-Companies; New York (NY); On-site; USD 32,000 - 66,000; Full time

Job summary

Greater NY Insurance Companies is seeking an organized administrative assistant to support the Claims Department. You will answer phones, scan documents to ImageRight, mail and file, and assist with basic clerical tasks.

The role requires 1–2 years of admin experience, proficiency with Microsoft Office 365, and the ability to prioritize multiple tasks with urgency. Familiarity with ImageRight and WINS is a plus; salary range posted is $32,300 to $65,700.

Qualifications

• High School diploma or equivalent is required.
• 1–2 years administrative experience preferred.
• Knowledge of Microsoft Office 365 required.
• Experience with ImageRight and WINS a plus.

Responsibilities

• Answer phones, route calls and take messages.
• Process and review invoices.
• Open, prep, sort and scan mail into ImageRight.
• FNOL claim setup and related workflow processing.
• Submit HIPAA authorizations via MCS portal.
• Process Summons & Complaints and redact policies in ImageRight.
• Share GNY files with third parties via OneDrive.
• Back up main switchboard as needed.

Skills

Communication

Customer service

Teamwork

Prioritization

Creativity

Education

High School diploma or equivalent

Tools

Microsoft Office 365

ImageRight

WINS

Job description

Greater NY Insurance Companies is seeking an organized administrative assistant to support the Claims Department. You will answer phones, scan documents to ImageRight, mail and file, and assist with basic clerical tasks.

The role requires 1–2 years of admin experience, proficiency with Microsoft Office 365, and the ability to prioritize multiple tasks with urgency. Familiarity with ImageRight and WINS is a plus; salary range posted is $32,300 to $65,700.