Imaging Department Admin & Scheduling Specialist

Indiana Regional Medical Center, Inc.; Ben Avon (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana Regional Medical Center, Inc. in Indiana, PA is seeking a Clinical Secretary in Imaging to support scheduling and front-desk operations for the department, ensuring accuracy and patient comfort.

The role handles appointment coordination, verification of demographics and insurance, and assists with department workflow to maintain efficient imaging services.

The candidate should have a high school diploma and strong MS Office skills with excellent organization and communication.

Qualifications

• High school diploma or equivalent is required.
• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

Responsibilities

• Schedule diagnostic imaging exams per orders and protocols.
• Verify patient demographics, insurance information, and required authorization or referral information.
• Register and check in patients for imaging appointments.
• Provide patients with appointment information, preparation instructions, arrival times, and other necessary details.
• Answer patient questions regarding scheduling, preparation, and general imaging department procedures.
• Coordinate rescheduling and cancellations to maintain efficient use of imaging resources.
• Assist with arranging transportation or other services when applicable.
• Assist with maintaining smooth patient flow throughout the Imaging Department.
• Coordinate with Emergency Department, inpatient units, surgery, nursing, registration, and other hospital departments.

Skills

Organizational skills

Time management

Communication skills

Teamwork

Attention to detail

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Indiana Regional Medical Center, Inc. in Indiana, PA is seeking a Clinical Secretary in Imaging to support scheduling and front-desk operations for the department, ensuring accuracy and patient comfort.

The role handles appointment coordination, verification of demographics and insurance, and assists with department workflow to maintain efficient imaging services.

The candidate should have a high school diploma and strong MS Office skills with excellent organization and communication.