Medical Imaging Scheduler - Patient Access & Scheduling

Truman Medical Centers; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

University Health seeks a Medical Imaging Scheduler to support the Imaging department. The role covers scheduling, pre-registration, and front desk duties, ensuring accurate demographics and financial data in the system.

You will verify information with patients, communicate insurance details, and manage a high-volume clinic schedule while handling phone inquiries and coordinating care with clinical staff.

Qualifications

• High school diploma or equivalent required.
• One year customer service experience.
• Strong communication skills for interviewing patients and coordinating with staff.
• Concise written communication skills.
• Familiar with insurance processes and basic medical terminology.

Responsibilities

• Assist patients through scheduling, pre-registration and front desk management.
• Handle check-in, registration and check-out, and patient flow.
• Maintain accurate demographic and financial information in the system.
• Verify information via patient materials or online verification.
• Explain health benefit information and discounts to patients.
• Answer all phone calls and manage inquiries for the area.

Skills

Customer service

Communication

Written communication

Computer skills

Education

High school diploma

Tools

Office software

Job description

University Health seeks a Medical Imaging Scheduler to support the Imaging department. The role covers scheduling, pre-registration, and front desk duties, ensuring accurate demographics and financial data in the system.

You will verify information with patients, communicate insurance details, and manage a high-volume clinic schedule while handling phone inquiries and coordinating care with clinical staff.