Imaging Patient Access & Scheduling Specialist

Insight Health Systems; Flint (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Insight Health Systems in Flint, MI is seeking a Patient Access Representative for Imaging to deliver exceptional patient service in a fast-paced, multi-specialty environment. The role combines front desk duties with EMR data entry, insurance verification, appointment scheduling and patient reminders, all while upholding strict confidentiality and accuracy.

The ideal candidate will have strong phone etiquette, excellent communication skills, and a proven ability to multitask across departments,

Qualifications

• High school diploma or GED required.
• Associate’s or Bachelor's Degree in Business or related field desired.
• 6 Months Of Relevant Customer Service Experience Preferred.
• Previous experience performing insurance verification is a plus.
• Ability to maintain a high level of confidentiality and professionalism at all times.
• Detailed oriented, conscientious and committed to precision in work results.
• Exceptional phone and interpersonal skills.
• Proficiency with computers, preferably strong typing and desktop navigational skills.
• Ability to multitask and move between responsibilities in fluid manner.

Responsibilities

• Greets patients and provides friendly, professional assistance.
• Answers phones and handles inquiries in a helpful manner.
• Performs data entry in the Electronic Medical Record (EMR) system.
• Maintains patient confidentiality and privacy at all times.
• Performs insurance verification as needed and directed.
• Registers patients and schedules appointments as directed.
• Adheres to department standards and policies.

Skills

Customer service

Phone etiquette

Data entry

EMR system

Insurance verification

Confidentiality

Multitasking

English communication

Education

High School Diploma or GED

Associate or Bachelor's in Business or related field

Tools

EMR system

Desktop navigation / typing

Job description

Insight Health Systems in Flint, MI is seeking a Patient Access Representative for Imaging to deliver exceptional patient service in a fast-paced, multi-specialty environment. The role combines front desk duties with EMR data entry, insurance verification, appointment scheduling and patient reminders, all while upholding strict confidentiality and accuracy.

The ideal candidate will have strong phone etiquette, excellent communication skills, and a proven ability to multitask across departments,