Identity & Security Solutions Advisor

ServiceNow; United States; On-site; USD 134,000 - 222,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant focused on Identity & Security to partner with Sales, design solutions, and lead technical validations for customer engagements. You will deliver tailored demonstrations, translate security capabilities into measurable business outcomes, and support complex deals through close.

You will serve as a technical authority, stay current on regulatory trends, and collaborate with Product, Enablement, and Marketing to share field insights and drive scalable

Qualifications

• 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role.
• Track record of strong performance in prior SC roles - expect to demonstrate consistent contribution to technical wins and deal outcomes.
• Genuinely curious and proactive in adopting AI and emerging sales support technologies to enhance customer engagements, solution design, and deal execution.
• Strong understanding of identity and security concepts, including identity governance, access management, and risk.
• Ability to quickly learn new technologies, demonstrate their capabilities, and connect them to impactful customer business challenges.
• Experience supporting enterprise-level complex sales cycles.
• Ability to communicate effectively with both technical and business stakeholders.
• Strong presentation and storytelling skills - able to paint the art of the possible and align solutions to customer priorities.
• Willingness to travel as required (typically 25-50%)

Responsibilities

• Partner with Sales to lead discovery, solution design, and technical validation for Identity & Security use cases.
• Deliver compelling, value-based demonstrations tailored to customer security and identity priorities.
• Translate identity and security capabilities into business outcomes such as reduced risk and improved governance.
• Support complex sales cycles from discovery through close, ensuring technical accuracy and customer alignment.
• Share field insights and best practices with peers and leadership to inform product and enablement teams.

Skills

Solution Consulting

Sales Engineering

Pre-Sales

Public Speaking

Job description

ServiceNow is seeking a Solution Consultant focused on Identity & Security to partner with Sales, design solutions, and lead technical validations for customer engagements. You will deliver tailored demonstrations, translate security capabilities into measurable business outcomes, and support complex deals through close.

You will serve as a technical authority, stay current on regulatory trends, and collaborate with Product, Enablement, and Marketing to share field insights and drive scalable