ICU Health Unit Coordinator – Per Diem Admin & Patient Flow

Partner's Healthcare; Dover (NH); Sur place; USD 24 000 - 34 000; Temps partiel

Résumé du poste

Mass General Brigham is seeking a Per Diem Administrative Support professional to provide clerical and patient-flow coordination in an inpatient unit. The role acts as a liaison among patients, families, and clinicians, coordinating admissions, transfers, and documentation with discretion and professionalism.

The incumbent will handle scheduling, EMR updates, and coordination with ancillary services while maintaining confidentiality and delivering high-quality service across all interactions.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.
• Knowledge, Skills and Abilities: Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Knowledge, Skills and Abilities: Proficiency in MS Office.
• Knowledge, Skills and Abilities: Ability to proofread and edit written documents.
• Knowledge, Skills and Abilities: Ability to use the phone system.
• Knowledge, Skills and Abilities: Managing one's own time and the time of others.
• Knowledge, Skills and Abilities: Strong verbal & written communication skills.
• Knowledge, Skills and Abilities: Strong interpersonal, written, and oral skills.
• Knowledge, Skills and Abilities: Ability to use standard office equipment.
• Knowledge, Skills and Abilities: Familiarity with medical terminology.

Responsabilités

• Performs clerical and administrative duties to support the general operations of the floor or unit.
• Greets and interacts with patients, families, visitors, and coworkers in person and through various communication tools in a professional and courteous manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transportation to other departments.
• Enter accurate and timely information into the electronic medical record regarding admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; and follows designated processes for identifying and facilitating repairs.
• May assist the manager with payroll functions, staff scheduling, or supervision of unit secretaries. Duties may vary by department.

Connaissances

Clerical skills

MS Office

Proofreading

Phone etiquette

Time management

Communication skills

Interpersonal skills

Medical terminology familiarity

Office equipment handling

Formation

High School Diploma or equivalent

Associate's Degree in Related Field (preferred)

Outils

Microsoft Office Suite

Description du poste

Mass General Brigham is seeking a Per Diem Administrative Support professional to provide clerical and patient-flow coordination in an inpatient unit. The role acts as a liaison among patients, families, and clinicians, coordinating admissions, transfers, and documentation with discretion and professionalism.

The incumbent will handle scheduling, EMR updates, and coordination with ancillary services while maintaining confidentiality and delivering high-quality service across all interactions.