ICU Care Coordination Specialist

Mass General Brigham; Dover (NH); On-site; USD 25,000 - 43,000; Part time

Job summary

Mass General Brigham is seeking an Administrative Support professional for Wentworth-Douglass Hospital. The role supports unit-based and hospital-wide clinicians and staff, acting as a liaison with patients and visitors. Accuracy in EMR entries and professional communication are essential.

The position is per diem with daytime hours; it involves coordinating patient flow, with pay based on experience within the stated hourly range. The department emphasizes confidentiality and efficient service.

Qualifications

• High school diploma or equivalent is required; associate degree preferred.
• Certified Health Unit Coordinator credential preferred.
• Administrative support experience 1–2 years required.

Responsibilities

• Provide clerical and administrative support to unit-based and hospital-wide clinicians and staff.
• Greet and assist patients, families, and visitors professionally.
• Enter admissions, discharges, and transfers into EMR accurately.
• Coordinate scheduling of consultations, tests, and patient transportation.

Skills

MS Office

Proofreading

Communication

Medical terminology

Phone system

Time management

Interpersonal skills

Education

High School Diploma or Equivalent

Associate’s Degree Related Field of Study preferred

Certified Health Unit Coordinator - NAHUC preferred

Tools

EMR familiarity

Job description

Mass General Brigham is seeking an Administrative Support professional for Wentworth-Douglass Hospital. The role supports unit-based and hospital-wide clinicians and staff, acting as a liaison with patients and visitors. Accuracy in EMR entries and professional communication are essential.

The position is per diem with daytime hours; it involves coordinating patient flow, with pay based on experience within the stated hourly range. The department emphasizes confidentiality and efficient service.