Hyperscaler Data Center Manager

Ericsson; Mason (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Ericsson seeks a results-driven manager to lead a high-performing Data Center Technician team in New Albany, Ohio. This role focuses on onboarding, coaching, and workforce planning to attract top talent and ensure reliable data center operations.

The position emphasizes safety, collaboration with cross-functional teams, and ongoing development of technicians and future leaders through coaching and structured career planning. This is a hands-on leadership role with growth impact.

Qualifications

• 7+ years in data center operations or similar technical environment.
• 4+ years of direct people-management experience leading technical teams.
• Proven ability to hire, coach, develop, motivate, and retain technical talent.

Responsibilities

• Build and inspire a high-performing technical team through trust, inclusion, accountability, safety, and continuous learning.
• Partner with Talent Acquisition to attract, assess, and hire exceptional data center technicians in a competitive market.
• Lead onboarding through practical training, mentoring, and early-career support.
• Develop talent and future leaders through coaching, career planning, recognition, and growth opportunities.
• Own workforce planning by aligning staffing, skills, shifts, and coverage with customer needs.
• Manage ramp-up/ramp-down for large projects and adapt to evolving requirements.
• Drive operational excellence across installation, maintenance, hardware lifecycle, inventory, and documentation.
• Champion safety, quality, compliance, and continuous improvement across all activities.
• Lead incident response and root-cause analysis with effective corrective actions.
• Build strong customer and cross-functional partnerships to deliver reliable data center operations.

Skills

Data center ops

People management

Talent acquisition

Workforce planning

Data center infra

Incident response

Safety compliance

Performance mgmt

Communication

Cross-functional

Job description

Ericsson seeks a results-driven manager to lead a high-performing Data Center Technician team in New Albany, Ohio. This role focuses on onboarding, coaching, and workforce planning to attract top talent and ensure reliable data center operations.

The position emphasizes safety, collaboration with cross-functional teams, and ongoing development of technicians and future leaders through coaching and structured career planning. This is a hands-on leadership role with growth impact.