AI-Powered Enterprise Account Executive (Hybrid)

Zendesk, Inc.; Saint Paul (MN); Hybrid; USD 283,000 - 425,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk, Inc. is seeking a high-impact Hunter AE in the United States to create and close durable net-new business.

You will lead a repeatable prospecting-to-close process, turning priorities into a Zendesk AI-powered value proposition and aligning multiple stakeholders to win deals. Day-to-day you will drive outbound and inbound pipeline, manage negotiations, and maintain CRM discipline while collaborating with solution engineers, product specialists, marketing, and partners to increase win

Qualifications

• 8–12 years of related experience in complex B2B SaaS new-business selling.
• Demonstrated capability in value-based discovery and commercial deal ownership.
• Proven track record of quota attainment and executive engagement.
• Ability to build ROI narratives and negotiate thoughtfully.

Responsibilities

• Create and maintain qualified net-new pipeline through outbound, inbound, partner routes and territory planning.
• Lead prospecting-to-close process: discovery, qualification, value mapping, mutual action planning, business-case development, negotiation and close.
• Translate customer priorities into Zendesk platform and AI value proposition.
• Coordinate with Solution Engineers, Product Specialists, Marketing, and partners to improve win probability.
• Own commercial strategy, deal progression and negotiation within guardrails.
• Maintain accurate CRM data, pipeline health, forecast discipline and risk visibility.
• Document goals, stakeholders, use cases and successes for clean handoff.
• Explain AI opportunities at business level and involve specialists when needed.

Skills

Prospecting

Discovery

Executive selling

CRM discipline

Tools

CRM systems

Job description

Zendesk, Inc. is seeking a high-impact Hunter AE in the United States to create and close durable net-new business.

You will lead a repeatable prospecting-to-close process, turning priorities into a Zendesk AI-powered value proposition and aligning multiple stakeholders to win deals. Day-to-day you will drive outbound and inbound pipeline, manage negotiations, and maintain CRM discipline while collaborating with solution engineers, product specialists, marketing, and partners to increase win