Hybrid Strategic Account Manager – Mobility Solutions

The Reynolds and Reynolds Company; Atlanta (GA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA

401(k) matching

Professional development

Hybrid/Remote flexibility

Paid vacation

Sick days

Eight holidays

Referral bonuses

Job summary

The Reynolds and Reynolds Company, via its TSD Mobility Solutions affiliate, is seeking an Account Manager to partner with the business development team and ensure long-term customer success. You will liaise between customers and cross-functional teams, communicate enhancements, and support post-sales implementation.

You will maintain CRM data, manage campaigns, and drive growth within assigned accounts while traveling up to 25% across the US.

Qualifications

• College Degree preferred
• Must have 1+ years of experience in car rental industry
• Experience in software sales preferred
• Ability to travel 25% across the US
• Bilingual in Spanish preferred
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Responsibilities

• You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
• Manage the long-term health of our customer base and identify areas of risk and ensure retention.
• Make daily strategic calls to locations aligned with senior account managers' OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Skills

Customer service

Relationship building

Travel 25%

Bilingual Spanish

Education

College degree preferred

Tools

MS Office

Job description

The Reynolds and Reynolds Company, via its TSD Mobility Solutions affiliate, is seeking an Account Manager to partner with the business development team and ensure long-term customer success. You will liaise between customers and cross-functional teams, communicate enhancements, and support post-sales implementation.

You will maintain CRM data, manage campaigns, and drive growth within assigned accounts while traveling up to 25% across the US.