Hybrid Account Manager – Travel & Software Sales

REYNOLDS & REYNOLDS CO; Andover (MA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Professional development

Promotions from within

Paid holidays

Job summary

REYNOLDS & REYNOLDS CO is seeking an Account Manager to collaborate with our business development team and ensure long‑term customer success. You will liaise between clients and internal teams, communicate enhancements, manage CRM data, and support post‑sales delivery.

Responsibilities include nurturing relationships, driving retention, and calling key accounts to uncover growth opportunities. The role offers a hybrid work model with on‑the‑job training and advancement potential.

Qualifications

• College Degree preferred
• 1+ years experience in car rental industry
• Experience in software sales preferred
• Ability to travel 25% across the US
• Bilingual in Spanish preferred
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Valid driver's license with fewer than 2 moving violations in 3 years and no OVI/DUI/DWI violations in 5 years

Responsibilities

• Ensure communication and customer satisfaction for existing accounts and develop relationships within the assigned territory/account list.
• Manage the long-term health of the customer base and identify areas of risk and retention.
• Make daily strategic calls to locations aligned with senior account managers' OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts to identify and execute growth opportunities within existing accounts.

Skills

Account management

Software sales

Spanish language

Travel required

Car rental industry

Education

College degree

Tools

MS Office

Job description

REYNOLDS & REYNOLDS CO is seeking an Account Manager to collaborate with our business development team and ensure long‑term customer success. You will liaise between clients and internal teams, communicate enhancements, manage CRM data, and support post‑sales delivery.

Responsibilities include nurturing relationships, driving retention, and calling key accounts to uncover growth opportunities. The role offers a hybrid work model with on‑the‑job training and advancement potential.