Hybrid Software Sales BDR — Grow the Pipeline

Zendesk; Austin (TX); Hybrid; USD 50,000 - 74,000; Full time

Job summary

Zendesk is redefining customer experience with AI and data-driven technology to power billions of conversations and deliver meaningful human connections. The Business Development Representative role focuses on hunting new opportunities, engaging with SMB to Enterprise prospects, and collaborating with sales, product, and marketing teams to fuel North America pipeline growth.

You will leverage research and personalized outreach to drive high-value opportunities and work in a hybrid office model

Qualifications

• 2+ years of experience in a sales-related environment.
• BD experience across SMB/Enterprise/Commercial segments.
• Proficient in Salesforce, ZoomInfo, Outreach, and 6sense.

Responsibilities

• Engage with prospects to understand business challenges and pain points.
• Collaborate with Sales to build target prospect lists.
• Generate high-value pipeline through outbound prospecting for SMB/Commercial/Enterprise accounts.
• Create personalized messaging and outbound content for new business prospects.
• Drive outbound calls and research companies using 10K/10Q and relevant news.

Skills

Sales experience

Self-starter

Excellent communication

Written communication

Interpersonal skills

Education

Bachelor's degree (preferable)

Tools

Salesforce

ZoomInfo

Outreach

6sense

Job description

Zendesk is redefining customer experience with AI and data-driven technology to power billions of conversations and deliver meaningful human connections. The Business Development Representative role focuses on hunting new opportunities, engaging with SMB to Enterprise prospects, and collaborating with sales, product, and marketing teams to fuel North America pipeline growth.

You will leverage research and personalized outreach to drive high-value opportunities and work in a hybrid office model