Hybrid Salesforce Consultant & Solutions Architect

Crowe; Boston (MA); Hybrid; USD 103,000 - 211,000; Full time

Job summary

Crowe is seeking a Salesforce Consultant and Solutions Architect to join our project teams in the United States. You will design, configure, and implement Salesforce solutions, work directly with customers, and lead workstreams from discovery to deployment.

You will collaborate with Solution Architects, Project Managers, Analysts, and Developers to deliver scalable outcomes, apply best practices, and ensure high-quality client deliverables on time.

Qualifications

• Hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud.
• Salesforce Administrator, Platform App Builder, or Consultant certification and a minimum of 4+ years of experience working on the Salesforce platform.
• Recent hands-on experience configuring, testing, and deploying production Salesforce solutions.
• Experience working across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support.
• Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions.

Responsibilities

• Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
• Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
• Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
• Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
• Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
• Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
• Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
• Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
• Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
• Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support

Skills

Salesforce Sales/Service Cloud

Salesforce Admin cert

End-to-end lifecycle

Client-facing consulting

Cross-functional collaboration

Communication skills

Travel 20%

Education

Bachelor’s degree

Tools

Salesforce Flow

Data360

Security & Sharing

Job description

Crowe is seeking a Salesforce Consultant and Solutions Architect to join our project teams in the United States. You will design, configure, and implement Salesforce solutions, work directly with customers, and lead workstreams from discovery to deployment.

You will collaborate with Solution Architects, Project Managers, Analysts, and Developers to deliver scalable outcomes, apply best practices, and ensure high-quality client deliverables on time.