Salesforce Solutions Architect & Consultant

Crowe; Charlotte (NC); Remote; USD 103,000 - 211,000; Full time

Job summary

Crowe in the United States is seeking a Salesforce Consultant and Solutions Architect to design, configure, and deploy Salesforce solutions for clients. You will bridge business requirements with technical implementation, lead hands-on delivery, and collaborate with architects, analysts, and developers across multiple workstreams.

The role emphasizes direct project delivery, with opportunities to guide solution design, testing, and deployment while maintaining close client interaction.

Qualifications

• Hands-on experience configuring Salesforce Sales Cloud and/or Service Cloud.
• Salesforce Administrator, Platform App Builder, or Consultant certs with 4+ years on Salesforce.
• Experience across end-to-end implementation lifecycle from discovery to support.
• Bachelor's degree and ability to travel at least 20%.

Responsibilities

• Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
• Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
• Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
• Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
• Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
• Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
• Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
• Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
• Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
• Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support

Skills

Salesforce experience

Solution design

Client communication

Requirements gathering

Project collaboration

Education

Salesforce Administrator Certification

Platform App Builder Certification

Salesforce Consultant Certification

Bachelor's degree

Tools

Salesforce

Sales Cloud

Service Cloud

Job description

Crowe in the United States is seeking a Salesforce Consultant and Solutions Architect to design, configure, and deploy Salesforce solutions for clients. You will bridge business requirements with technical implementation, lead hands-on delivery, and collaborate with architects, analysts, and developers across multiple workstreams.

The role emphasizes direct project delivery, with opportunities to guide solution design, testing, and deployment while maintaining close client interaction.