Hybrid Sales Support Coordinator (Data & Compliance)

Jobvite, Inc.; Raleigh (NC); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Comprehensive benefits

PTO 19 days + holidays

Job summary

Builders Mutual seeks a Sales Support Coordinator to assist the sales team, Territory Managers, and agency partners, ensuring data accuracy and supporting agency initiatives. The hybrid Raleigh office is expected to work two days on site per week with flexible remote days.

Role emphasizes detail orientation, collaboration, and delivering exceptional service to build strong relationships with customers and providers across the industry.

Qualifications

• 2 years of general business experience; insurance industry experience preferred.
• Strong data entry and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer service mindset with strong verbal and written communication.
• Proficiency in MS Office (Outlook, Excel) and other business software tools.
• Experience with Salesforce (preferred).
• Familiarity with mainframe systems (C.0, Agency Link, ImageRight) is a plus.

Responsibilities

• Maintain and update agency and producer records to ensure accuracy and compliance.
• Process new agency applications, including system setup and software requirements.
• Manage agency contract terminations and transfer business as needed.
• Coordinate annual processes such as tier changes, E&O compliance, agency audits, and license renewals.
• Partner with Territory Managers to support reports, mailings, and promotional materials.
• Research and resolve agency commission issues, including processing corrections in Concur.
• Administer HBA membership compliance, managing daily Expressway tasks, monitoring correspondence, and supporting reinstatements.
• Respond to inquiries from agents and policyholders, explaining the verification process and promoting the value of membership.

Skills

General business experience

Data entry

Typing

Attention to detail

Multiple priorities

Customer service

Verbal communication

Written communication

MS Office

Salesforce

Mainframe familiarity

Tools

Salesforce

Concur

MS Office Suite

Job description

Builders Mutual seeks a Sales Support Coordinator to assist the sales team, Territory Managers, and agency partners, ensuring data accuracy and supporting agency initiatives. The hybrid Raleigh office is expected to work two days on site per week with flexible remote days.

Role emphasizes detail orientation, collaboration, and delivering exceptional service to build strong relationships with customers and providers across the industry.