SaaS Account Growth Manager (Hybrid)

Meltwater; New York (NY); Hybrid; USD 74,000 - 99,000; Full time

Benefits offered by this job

Comprehensive paid time off

401K matching and life insurance

Medical, dental, and vision options

Collaborative office culture

Accelerated professional development programs

Job summary

A dynamic software company is seeking an experienced Account Manager II to oversee, renew, and drive growth for SaaS customers in New York City. This role is pivotal in managing client relationships and maximizing account potential. Candidates should possess a bachelor's degree, ideally 3 years of account management experience, and a strong focus on customer retention and growth strategies. The company offers competitive compensation and a hybrid work environment, fostering professional development and inclusivity.

Qualifications

• Minimum 3 years experience in account management within SaaS.
• Demonstrable track record of customer growth and retention.
• Ability to develop effective account plans and strategies.

Responsibilities

• Manage, renew, and foster growth within assigned accounts.
• Develop customized account plans and strategies.
• Identify and pursue expansion opportunities within accounts.

Skills

Account management

Customer retention

Growth strategy

Communication skills

Collaboration

Education

Bachelor's degree or higher

Job description

A dynamic software company is seeking an experienced Account Manager II to oversee, renew, and drive growth for SaaS customers in New York City. This role is pivotal in managing client relationships and maximizing account potential. Candidates should possess a bachelor's degree, ideally 3 years of account management experience, and a strong focus on customer retention and growth strategies. The company offers competitive compensation and a hybrid work environment, fostering professional development and inclusivity.