Hybrid-Remote Strategic Growth Account Manager (HR SaaS)

Rippling (Netherlands); New York (NY); Hybrid; USD 187,000 - 253,000; Full time

Benefits offered by this job

Equity

Job summary

Rippling seeks a growth-minded Account Manager to own strategic relationships in the HR Services channel across multiple US markets. You will guide customers in adopting Rippling’s HR, IT, and Finance platform to drive retention and revenue growth, navigating stakeholder networks remotely and in hybrid settings.

You will coordinate lifecycle events, lead go-live processes, renewals, and executive reviews while building a robust cross-sell pipeline.

Qualifications

• 4+ years of SaaS account management, sales, or quota-carrying customer success.
• Track record of meeting/exceeding quota via new product sales and upgrades.
• Ability to run a structured sales process and complex negotiations.
• Proven experience managing long-term, multi-year renewals.

Responsibilities

• Own the relationship for customers in the HR Services channel and drive adoption, retention and revenue growth.
• Engage customers through go-live, renewals, business reviews, and contract discussions.
• Consult with clients to understand HR/IT/Finance needs and pursue solution-based selling.
• Build a pipeline for cross-sales, product upgrades, and contract renewals to quarterly targets.
• Collaborate with Technical Account Manager and cross-functional teams to ensure success.

Skills

SaaS account mgmt

Quota attainment

Relationship building

Sales process

Job description

Rippling seeks a growth-minded Account Manager to own strategic relationships in the HR Services channel across multiple US markets. You will guide customers in adopting Rippling’s HR, IT, and Finance platform to drive retention and revenue growth, navigating stakeholder networks remotely and in hybrid settings.

You will coordinate lifecycle events, lead go-live processes, renewals, and executive reviews while building a robust cross-sell pipeline.