Hybrid Program Delivery Lead – Analytics & Ops

Humana Inc; Miami (FL); Ibrido; USD 115.000 - 158.000; Tempo pieno

Descrizione del lavoro

Humana Inc., CenterWell tandem care program in The Villages, FL, seeks a Program Delivery Lead to drive operations, analytics, and strategic execution. You will own analytics, dashboards, and performance reporting across clinical quality, access, and cost, collaborating with clinical and product teams to optimize care delivery.

The role emphasizes operational leadership, end-to-end ownership, and strong stakeholder engagement within a complex health system.

Competenze

• Bachelor’s degree in health care administration, business administration, social work.
• 5+ years experience in healthcare strategy and operations, including value-based care or behavioral health.
• 5+ years cross-functional translation tooling experience (interfacing between clinical leadership and product development).
• Experience in developing performance dashboards and defining metric definitions, collaborating with analytics and tech teams, and performing metric quality checks.

Mansioni

• Own, design, and execute analytics related to program performance (access, quality, cost, budgets, KPIs).
• Build and maintain Power BI dashboards to measure program performance and support executive reporting.
• Own program reporting and communicate insights to market leaders and PCO executives.
• Partner with EMR product team and clinical analytics to define metrics and strengthen reporting capabilities.
• Own business partnership and design input for technical products supporting Tandem Care and PCO clinicians.

Conoscenze

Power BI dashboards

Excel

Analytical skills

Collaboration

Project and program management

Multitasking

Communication

Healthcare analytics

Formazione

Bachelor's degree in health care administration, business administration, social work

Master’s degree in health care administration, business administration, nursing, social work

Strumenti

Athena EMR

Power BI

Descrizione del lavoro

Humana Inc., CenterWell tandem care program in The Villages, FL, seeks a Program Delivery Lead to drive operations, analytics, and strategic execution. You will own analytics, dashboards, and performance reporting across clinical quality, access, and cost, collaborating with clinical and product teams to optimize care delivery.

The role emphasizes operational leadership, end-to-end ownership, and strong stakeholder engagement within a complex health system.