Hybrid Practice Assistant II: Clinical Admin Support

Massachusetts General Hospital; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham in Boston seeks an administrative/clinical support professional to help manage patient visits, scheduling, and billing processes within the Neurology & Stroke Recovery department. The role emphasizes high accuracy, strong MS Office skills, and teamwork in a fast-paced clinical setting.

The position offers a hybrid work model, Monday–Friday daytime hours, and provides benefits including medical/dental/vision coverage and a retirement plan.

Qualifications

• High School Diploma or Equivalent required.
• 3–5 years of office experience preferred.
• Strong technology and MS Office skills (Outlook/Word/Excel/PowerPoint).

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to medical record.
• Serve as Super User for scheduling, registration and billing systems.
• Provide guidance to Office and Practice Assistants.
• Oversee daily activities of practice staff with supervisor.
• Handle co-payments and messages related to authorizations, prescriptions, and test results.

Skills

MS Office proficiency

Outlook

Word

Excel

PowerPoint

Communication

Time management

Proofreading

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Mass General Brigham in Boston seeks an administrative/clinical support professional to help manage patient visits, scheduling, and billing processes within the Neurology & Stroke Recovery department. The role emphasizes high accuracy, strong MS Office skills, and teamwork in a fast-paced clinical setting.

The position offers a hybrid work model, Monday–Friday daytime hours, and provides benefits including medical/dental/vision coverage and a retirement plan.