Hybrid Portfolio Executive: Associate Track

C.H. Robinson TMC Mexico S.A. de C.V.; United States; Hybrid; USD 26,000 - 53,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Job summary

C.H. Robinson is seeking an Associate Portfolio Executive in the United States to learn and build a customer portfolio through an accelerated training track that leads to a Portfolio Executive role.

The role focuses on re-engaging dormant accounts and cold calling new opportunities, prioritizing relationship development and business expansion within our extensive network. You’ll receive robust onboarding and development support, with an emphasis on autonomy to manage a growing portfolio across

Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external.
• Ability to travel up to 10%.

Responsibilities

• Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and understanding customer needs to achieve the highest conversation rate.
• Proactively engage with customers, carriers, suppliers, and internal stakeholders to meet customer needs and growth targets.
• Respond promptly to customer inquiries and handle exceptions while managing conflicts diplomatically.
• Identify automation opportunities to streamline processes and improve operational efficiency.
• Reconnect with dormant customers, fostering relationships and stimulating demand.
• Execute pricing strategy through negotiation, market awareness, and knowledge of customer buying habits.
• Maintain urgency in addressing teammates' customers and your own developing portfolio.

Skills

Customer engagement

Relationship building

Education

High School Diploma or GED

Job description

C.H. Robinson is seeking an Associate Portfolio Executive in the United States to learn and build a customer portfolio through an accelerated training track that leads to a Portfolio Executive role.

The role focuses on re-engaging dormant accounts and cold calling new opportunities, prioritizing relationship development and business expansion within our extensive network. You’ll receive robust onboarding and development support, with an emphasis on autonomy to manage a growing portfolio across