Associate Portfolio Executive - Hybrid Growth Path

C.H. Robinson; Plano (TX); Hybrid; USD 26,000 - 53,000; Full time

Job summary

C.H. Robinson in Plano, TX is seeking an Associate Portfolio Executive for an accelerated training track, focusing on re-engaging dormant accounts and cold calling opportunities to grow the portfolio.

You will learn, build client relationships, and drive service delivery aligned with commitments in a hybrid in-office/remote setup. On completion of the training, you’ll transition into a Portfolio Executive role.

Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external
• Ability to travel up to 10%.

Responsibilities

• Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and compreh comprehending customer needs to achieve the highest possible conversion rate.
• Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets.
• Respond promptly to customer inquiries and exceptions while managing conflict diplomatically.
• Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues.
• Reconnect with dormant customers, fostering relationships and stimulating demand.
• Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habits.
• Maintain a sense of urgency in addressing both your teammates’ customers and your own developing portfolio of customers

Skills

Customer engagement

Attention to detail

Negotiation

Collaboration

Influencing

Education

Bachelor’s Degree

High School Diploma or GED

Tools

Navisphere 2.0

Microsoft Office

Job description

C.H. Robinson in Plano, TX is seeking an Associate Portfolio Executive for an accelerated training track, focusing on re-engaging dormant accounts and cold calling opportunities to grow the portfolio.

You will learn, build client relationships, and drive service delivery aligned with commitments in a hybrid in-office/remote setup. On completion of the training, you’ll transition into a Portfolio Executive role.