Hybrid People Operations Supervisor - HR Process & Data Leader

Sotera Health Company

Oak Brook (IL)

Hybrid

USD 110,000 - 130,000

Full time

14 days+

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Job summary

Sotera Health Company is seeking a People Operations Supervisor to lead daily HR activities, ensuring a positive employee experience from onboarding through offboarding. The role emphasizes coaching, workload planning, and driving process improvements for efficiency and compliance.

Ideal candidates will have 5+ years in HR/People Operations, 2+ years in people leadership, and experience with HR metrics. A hybrid setup in Oak Brook, IL, with a focus on data-driven HR practices and policy

Qualifications

Bachelor’s degree in Business, Human Resources, or related field (required).
SHRM-CP or PHR certification is a plus.
Minimum 5 years of Human Resources or People Operations experience.
2+ years of people leadership experience within HR.
Experience in data analysis and using HR metrics to drive decisions.

Responsibilities

Oversee daily People Operations activities to ensure a seamless employee experience across onboarding to offboarding.
Provide day-to-day direction, coaching, and workload prioritization for the People Operations team.
Identify and implement improvements to HR processes to increase efficiency and compliance.
Support HRIS processes and system enhancements, leveraging automation and AI.
Maintain policies and SOPs to ensure consistency and scalability.
Monitor SLAs and KPIs, using data to drive service improvements.
Collaborate on cross-functional HR initiatives and system implementations.
Ensure confidentiality and data privacy across People Operations.