Hybrid People Operations Supervisor - HR Process & Data Leader

Sotera Health Company; Oak Brook (IL); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Sotera Health Company is seeking a People Operations Supervisor to lead daily HR activities, ensuring a positive employee experience from onboarding through offboarding. The role emphasizes coaching, workload planning, and driving process improvements for efficiency and compliance.

Ideal candidates will have 5+ years in HR/People Operations, 2+ years in people leadership, and experience with HR metrics. A hybrid setup in Oak Brook, IL, with a focus on data-driven HR practices and policy

Qualifications

• Bachelor’s degree in Business, Human Resources, or related field (required).
• SHRM-CP or PHR certification is a plus.
• Minimum 5 years of Human Resources or People Operations experience.
• 2+ years of people leadership experience within HR.
• Experience in data analysis and using HR metrics to drive decisions.

Responsibilities

• Oversee daily People Operations activities to ensure a seamless employee experience across onboarding to offboarding.
• Provide day-to-day direction, coaching, and workload prioritization for the People Operations team.
• Identify and implement improvements to HR processes to increase efficiency and compliance.
• Support HRIS processes and system enhancements, leveraging automation and AI.
• Maintain policies and SOPs to ensure consistency and scalability.
• Monitor SLAs and KPIs, using data to drive service improvements.
• Collaborate on cross-functional HR initiatives and system implementations.
• Ensure confidentiality and data privacy across People Operations.

Skills

Problem solving

Analytical skills

Time management

Cross-functional collaboration

Communication

Education

Bachelor’s degree in Business or HR

Tools

Workday

Job description

Sotera Health Company is seeking a People Operations Supervisor to lead daily HR activities, ensuring a positive employee experience from onboarding through offboarding. The role emphasizes coaching, workload planning, and driving process improvements for efficiency and compliance.

Ideal candidates will have 5+ years in HR/People Operations, 2+ years in people leadership, and experience with HR metrics. A hybrid setup in Oak Brook, IL, with a focus on data-driven HR practices and policy