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Job summary
A hybrid staffing solutions provider is seeking an HR operations support specialist to aid in HR contact center operations for client employees. Responsibilities include managing high volume calls and online transactions, ensuring HR policy compliance, and verifying employment eligibility. Ideal candidates will have at least 3 years of HR operations support experience and be detail-oriented, capable of handling confidential employee information accurately. This role is hybrid based in Oakland, CA.
Qualifications
3 years HR operations support experience required.
Detail-oriented to evaluate tickets, online transactions, and phone requests.
Experience with handling highly confidential employee data.
Responsibilities
Support HR operations and contact center for Client employees.
Handle calls, tickets, and contractor onboarding/offboarding in a high-volume environment.
Verify employment eligibility and ensure HR policy compliance.
Skills
SAP Experience
HR experience
Customer Service experience
Basic Office Application experience
Job description
A hybrid staffing solutions provider is seeking an HR operations support specialist to aid in HR contact center operations for client employees. Responsibilities include managing high volume calls and online transactions, ensuring HR policy compliance, and verifying employment eligibility. Ideal candidates will have at least 3 years of HR operations support experience and be detail-oriented, capable of handling confidential employee information accurately. This role is hybrid based in Oakland, CA.