Hybrid Patient Service Specialist - Medical Office

Tenet Healthcare Corporation; Phoenix (AZ); Híbrido; USD 22.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Career development

Continuing education

Health Savings Account

Flexible Spending Accounts

Employee Assistance Program

Employee discounts

Pet insurance

Legal insurance

Long term care

Elder & childcare

Auto & home insurance

Resumo da vaga

Tenet Healthcare Corporation is seeking a hybrid, non-exempt front office associate for a physician office. The role involves greeting patients, coordinating check-ins/outs, verifying demographics and insurance, and handling referrals and scheduling within a busy care setting.

Candidates should have a high school diploma or GED and at least one year of customer service experience, preferably in a hospital or physician office.

Qualificações

• High school diploma or GED is required.
• At least 1 year of customer service experience, preferably in a hospital/physician office.

Responsabilidades

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Conhecimentos

Customer service

Formação

High school diploma/GED

Descrição da vaga

Tenet Healthcare Corporation is seeking a hybrid, non-exempt front office associate for a physician office. The role involves greeting patients, coordinating check-ins/outs, verifying demographics and insurance, and handling referrals and scheduling within a busy care setting.

Candidates should have a high school diploma or GED and at least one year of customer service experience, preferably in a hospital or physician office.