Front Office Patient Services Specialist

Talentify; Nacogdoches (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Tenet Physician Resources is hiring a non-exempt medical office front desk position within the physician practice. You will greet patients, answer phones, schedule appointments, collect demographics and verify insurance.

The role supports HIPAA compliance, patient portal enrollment, and cash posting; prior customer service in a medical office is preferred. Education: high school diploma/GED; certification in healthcare management is a plus; sign-on bonus for new hires.

Qualifications

• High school diploma or GED required; completion of a medical office assistant program preferred.
• Two years of customer service experience, preferably in a medical office.
• Healthcare management/administration certification preferred.

Responsibilities

• Greets patients entering the physician practice and answers office phones, schedules and confirms appointments.
• Checks in patients and collects demographics, enters data into electronic system, and verifies insurance.
• Assists in checkout, referrals, scheduling, and posting of co-pays and balances.
• Distributes information about office policies and enrolls patients in the patient portal.

Skills

Customer service

Phone etiquette

HIPAA awareness

Education

High school diploma/GED

Medical office assistant program

Tools

EHR systems

Insurance verification

Job description

Tenet Physician Resources is hiring a non-exempt medical office front desk position within the physician practice. You will greet patients, answer phones, schedule appointments, collect demographics and verify insurance.

The role supports HIPAA compliance, patient portal enrollment, and cash posting; prior customer service in a medical office is preferred. Education: high school diploma/GED; certification in healthcare management is a plus; sign-on bonus for new hires.